1. Scope and Acceptance
These Terms of Service apply when you visit an HKH LLC website, purchase or access a digital product, book a consultation, engage HKH LLC for a website or digital product project, or subscribe to recurring website care. A separate proposal, order page, statement of work, or service agreement may add offer-specific terms. If those written terms conflict with these Terms, the offer-specific terms control for that engagement.
2. Digital Products
Standard digital products may include guides, PDFs, audio, protected pages, member-area access, downloads, virtual experiences, or other digital materials specifically listed for the offer. Availability, included materials, license terms, and expected delivery are stated before purchase. No physical item is shipped unless the offer clearly says otherwise.
Customized digital products are produced for an identified customer and may include tailored structure, content, configuration, or deliverables. The applicable order or agreement defines the customization and timeline.
3. Consultations and Appointments
Consultations are paid strategic sessions offered by appointment. Booking terms identify the topic, duration, fee, meeting method, rescheduling window, and any preparation required. A consultation provides professional discussion and recommendations, not a guarantee of any commercial, financial, marketing, or operational outcome.
4. Website and Custom Service Projects
Website design, development, digital product development, and other custom services are governed by a written proposal or service agreement. That document may define scope, milestones, client responsibilities, revision limits, fees, payment timing, third-party costs, acceptance, handoff, and termination. Work outside the agreed scope may require a written change and additional fees.
5. Website Care Subscriptions
Website care may be offered as a recurring subscription covering maintenance, content updates, and agreed support according to the selected plan. The plan describes included work, exclusions, service timing, billing interval, and any usage limits. Subscriptions automatically renew when that is disclosed at enrollment.
To stop the next renewal when no customer portal is provided, email support@hkhofficial.com from the address used for billing and include the subscription or invoice reference. The request must be received before the next billing date. See the Cancellation Policy.
6. Payments and Billing
Fees, currency, billing schedule, taxes if applicable, and payment milestones are presented on the order page, booking confirmation, proposal, or service agreement. Payments will be processed through secure third-party payment providers when checkout becomes available. HKH LLC does not state that any specific processor is active until it has been connected and tested.
The statement descriptor shown during checkout identifies HKH LLC or the applicable HKH brand. You are responsible for providing accurate billing and contact information and for promptly reporting a duplicate or unauthorized charge.
7. Cancellations, Delivery, and Refunds
Product delivery is governed by the Digital Delivery Policy. Eligibility for refunds depends on the type of purchase and the stage of delivery or performance, as explained in the Refund Policy. Recurring services are governed by the Cancellation Policy. Applicable law may provide rights that cannot be waived by these policies.
8. Intellectual Property and License
Unless an offer-specific agreement says otherwise, HKH LLC and its licensors retain ownership of website content, product materials, methods, designs, templates, and other original work. A purchase grants only the license stated for that offer. You may not resell, publish, share, reproduce, distribute, remove rights notices from, or create unauthorized derivative products from protected materials.
Ownership and license terms for custom client work are defined in the applicable written agreement and may depend on full payment.
9. Client-Provided Materials
You are responsible for the accuracy, legality, and rights status of text, images, video, fonts, trademarks, data, software, credentials, and other materials you provide. You represent that you have permission to use and authorize HKH LLC to use those materials for the agreed work. You remain responsible for required notices, permissions, and compliance relating to your business and content.
10. No Guaranteed Results
HKH LLC does not guarantee revenue, profit, traffic, ranking, conversion, audience growth, financing, investment performance, regulatory approval, or any other business, financial, or marketing result. Educational materials are not legal, tax, medical, accounting, or investment advice. Results depend on factors outside HKH LLC's control, including your decisions, implementation, market conditions, and third-party services.
11. Third-Party Services
Websites and deliverables may rely on hosting, domains, email, content management systems, plugins, payment providers, or other third-party services. Those services have their own terms, pricing, availability, and security practices. HKH LLC is not responsible for third-party outages or changes, but will perform any agreed support within the applicable scope.
12. Limitation of Liability
To the fullest extent permitted by applicable law, HKH LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from use of the website, products, or services. Where liability cannot be excluded, HKH LLC's aggregate liability will be limited to the amount paid for the specific product or service giving rise to the claim, unless applicable law requires otherwise.
13. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where mandatory consumer law provides otherwise.
14. Changes and Contact
We may update these Terms for future use. The effective date identifies the current version. Questions may be sent to support@hkhofficial.com. We aim to respond within two business days.